Having previously used the well known companies based on most High Street locations for years, for both myself and my young daughter, I visited the opticians for the first time. My partner had undergone Retinopathy and was very impressed with the excellent service provided, which prompted me to try Malcolm Gray & Associates. Steve Wright is a very professional Optometrist and dealt with my daughter with care and attention to detail. This led me to book an appointment for myself, and the experience was repeated with an in depth eye examination, excellent consultation and review of my options, leading to my purchase of two pairs of high quality frames and lenses. Having enjoyed a retail management career for years, I’m a strong believer that staff make the company, and this is very clear in this establishment. I will return for a contact lens consultation, knowing that myself and my daughter are in excellent hands, not just for the service we have received, but also for any after sales service that may be required, even if only for the FREE lens cleaner top up when required by way of the in store Optic! Once again, thanks to all at Malcolm Gray & Associates (Sutton) Ltd.